How to Run Your First Experiment
Basic steps for getting your first experiment running
The information contained here addresses specific issues, frequently asked questions and troubleshooting. For general hardware specifications/details, go to the relevant section of the individual product pages. For more detailed information on specific applications, see the Applications Notes section. For any questions not addressed here, contact one of Gamry's electrochemical experts through the Technical Support Form.
How to install your Gamry equipment.
Setting up your experiment and running software.
Common questions that customers have about setup and use of our products.
Having a problem during your experiment? Start here for step-by-step troubleshooting instructions.
Special topics that go beyond basic setup and use of our products.
Information regarding PC3, PC4, PCI4, FAS 1 & 2, Series G. - Gamry Legacy devices.
Basic steps for getting your first experiment running
The Troubleshooting Walkthrough will guide you through the troubleshooting process. The general process is to perform checks on each component of your system in order to understand where the problem is originating. During the Troubleshooting Walkthrough you will be asked questions about what is working and what is not working. For offline troubleshooting please download the printable Troubleshooting Flow Chart.
Gamry Software uses several proprietary file types for acquisition and analysis purposes. This list will describe what each type is used for and provide the default location for the files in the supported operating systems.
Experimental steps can be sequenced together using the sequence wizard, including digital out events to trigger external equipment. However, there is a small amount of lag time between the end of one sequence step and the start of the next.
Your Reference 3000 has a high-voltage electrometer option for measuring cell voltages of up to 32V. Only experiments from the PWR800 Electrochemical Energy package can take advantage of the high-voltage electrometer. Several software options must be chosen, as well as making changes to your cell connections, in order for the high-voltage mode to be utilized.
Computers with Serial ports are become increasingly rare. However, many research instruments still rely on this very simple communication protocol. The USB-to-Serial adapter addresses the problem of the physical connection, but software must still be manually configured to interface with the device by a COM port number.
Microsoft will discontinue support for Windows 7 on January 14, 2020 which means Gamry will also be discontinuing support for Windows 7. If you are upgrading to Windows 10, like many companies and institutions, you need to be running Version 7 of our software. Please note that only USB and Ethernet-based instruments can run in Version 7. Eligible users can download the latest version of our software through our online Client Portal.
If you haven’t already registered your instrument, you can do so through the Client Portal.
Please email Technical Support if you have any questions regarding this transition. Please be sure to include your instrument model and serial number when contacting us.